Responsible Gaming
Our Commitment to Safe Gaming
At Kingfisher Cakes and Crafts, we believe that live dealer casino gaming should be enjoyed purely as entertainment. Gaming should never be viewed as a way to earn money, solve financial problems, or escape from difficulties. We are committed to promoting responsible gaming practices and providing support to all our visitors.
Age Verification
Live dealer casinos in New Zealand are only for persons aged 18 years and over, or the legal age of majority in your jurisdiction, whichever is greater. We strictly enforce age verification to protect young people from the risks of gambling.
If you are under 18, you must not access or use any live dealer casino services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of these warning signs:
- Chasing losses by gambling more money to recover what you've lost
- Gambling with money you cannot afford to lose
- Hiding or lying about the amount of time or money spent gambling
- Neglecting family, work, or personal responsibilities due to gambling
- Feeling anxious, irritable, or restless when not gambling
- Needing to gamble with increasing amounts of money to achieve the same excitement
- Failed attempts to reduce or stop gambling
- Using gambling to escape problems or relieve stress
- Borrowing money to fund gambling activities
- Experiencing relationship or financial difficulties as a result of gambling
If you recognise any of these signs in yourself or someone you know, help is available.
Self-Help Tools and Controls
Responsible gaming operators provide various tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive regular reminders of how long you have been playing and how much you have spent
- Time Limits: Automatically end your session after a set period
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gaming sites
- Account Restrictions: Request that your account be suspended or closed
We strongly encourage you to use these tools to manage your gaming activity responsibly.
Support Organisations in New Zealand
If you or someone you know needs help with problem gambling, the following organisations provide free, confidential support:
Primary Resources for New Zealand
-
Problem Gambling Foundation (Aotearoa New Zealand)
Free helpline: 0800 664 262
Website: www.pgf.nz
Available 24/7 for confidential support and advice -
Gambling Harm Prevention and Minimisation Services (GHPMS)
Free helpline: 0800 654 654
Offers counselling and support services across New Zealand
International Resources
If you are accessing services from outside New Zealand, these organisations may also provide relevant support:
-
GamCare (United Kingdom)
Website: www.gamcare.org.uk -
GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling -
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au -
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org -
National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Take Action Now
If you are experiencing problem gambling or have concerns about your gaming habits, please reach out for help immediately.
Seeking support is a sign of strength, not weakness. Professional counsellors and support organisations are available to assist you confidentially, without judgment.
- Call 0800 664 262 (Problem Gambling Foundation, NZ) – available 24/7
- Visit the websites listed above for more information and resources
- Speak to a trusted family member or friend about your concerns
- Consider using self-exclusion tools if you need to stop gambling
Final Reminder
Gaming should only ever be for entertainment. Never gamble with money you cannot afford to lose, and never use gambling as a way to solve financial or emotional problems. If gaming is no longer fun, it may be time to seek help.